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This is a platform for the company to go on to bigger and better achievements.Simon Burchill, Robinson's
Featured Case Study
Robinsons - Keeping IT in the family
Frederic Robinson is a firm steeped in history, having been brewing traditional draught beer since 1838. Today, the business is still a family-run operation, under the watchful eyes of the fifth-generation Robinson brothers.
Home Furnishing
Big ticket items are an investment; that’s why customers are discerning
when it comes to purchasing big ticket furniture items for their homes. Retailers
who embrace this reap the rewards of improved customer loyalty and increased
profitability.
The consumer is driving the need for retailers to be dynamic with new products, people, processes and prices which are constantly being introduced with seasonal and global changes determining product availability.
On top of this big ticket furniture sales are complex because the majority of sales are made-to-order; but pay and take orders are also common and often a transaction may involve both. At the same time financial arrangements and maintaining an accurate CRM system are also required to meet the needs of customers.
At K3 we are skilled in understanding and developing the key vertical functions:
- Item Library
- Easy Option Handling
- Combined POS Ordering
- Improved Payment Management
- Mobile sales floor ordering
- Delivery Scheduling & Management
- Variable Commission rates
- Vendor Retro Discounts
We recognise the business interdependencies around information, products and services. We also appreciate that a successful interface between buying, merchandising, store operations and third party logistics is critical in driving your supply chain efficiency.