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This is a platform for the company to go on to bigger and better achievements.Simon Burchill, Robinson's
Featured Case Study
Robinsons - Keeping IT in the family
Frederic Robinson is a firm steeped in history, having been brewing traditional draught beer since 1838. Today, the business is still a family-run operation, under the watchful eyes of the fifth-generation Robinson brothers.
Customer Ordering
Microsoft Dynamics offers a unique customer ordering experience by allowing
orders to be set up at POS; this includes the automatic raising of back to
back purchase orders. Special attention is paid to workflow and use
of lookups, like the postcode file from Quick Address Systems (QAS), which
ensures data entry is fast and accurate.
The customer ordering interface supports the ability to record multiple payments and/or finance agreements, as well as general, customer and order specific information, such as delivery instructions, which can be recorded for later inclusion on reports (such as the despatch note).
Drop Shipment Management functionality streamlines processes by allowing the vendor to directly deliver to the customer. By using vendor and customer portals orders can be tracked within a secure environment.